Change in development and building application forms

Here’s what you need to know:

• Building applications will be called Network Protection Compliance submissions to avoid confusion with ACT Planning Authority terminology.
• Separate submissions: You will need to lodge two separate submissions. One through the Evoenergy/Jemena website and one through the Icon Water website.
• Account registration: You need to register and create an account on the Icon Water website to submit applications.
• Information on how to register for an account can be found on the Icon Water website, here: https://www.iconwater.com.au/online-submission-process-faqs

If you have any trouble navigating the changes, or have any questions about the new digital forms, we’re here to help. You can reach Icon Water by:

• Calling their General Enquiries phone number, 02 6248 3111, during business hours
• Emailing talktous@iconwater.com.au
• Attending an optional help and support session (see below).

Optional help and support sessions

If you need help to register for an account and navigate the new forms, or have any other questions please attend one of the Icon Water face-to-face sessions in their Mitchell Office (12 Hoskins Street, Mitchell, ACT). These will run for 30 minutes on the following dates:

• Monday 18^th November, 10.30-11.00am
• Wednesday 20^th November, 9.30-10.00am
• Friday 22^nd November, 9.30-10.00am
• Tuesday 26^th November, 9.30-10.00am
• Thursday 28^th November, 9.30-10.00am

You do not need to register, just arrive at the Icon Water front desk before the session you’d like to attend.